Refund policy

We want you to be completely satisfied with your purchase. Please review our return and refund policy carefully before placing an order.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused, unworn, unwashed

• In original condition with all tags attached

• Returned in original packaging

• Items must show no signs of wear, damage, or alteration

We reserve the right to refuse returns that do not meet these conditions.

Final Sale Items

Items marked as Final Sale are not eligible for return or refund.

Final Sale items include, but are not limited to:

• Sale or discounted items

• Archive pieces

• Custom or made-to-order items

• Items explicitly marked as “Final Sale” on the product page

Return Shipping

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments

Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection

• Approved refunds will be issued to the original payment method

• Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer

Non-Returnable Items

We do not accept returns for:

• Final Sale items

• Custom-made or altered pieces

• Gift cards

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at

📧 kravcdesign@gmail.com

with your order number and clear photos of the issue.

 International Orders

• International customers are responsible for customs duties, taxes, and return shipping costs

• Refunds do not include any customs fees or taxes paid

📩 Contact Us

If you have any questions regarding returns or refunds, please contact us at:
📧 kravcdesign@gmail.com